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Frequently asked questions


Your online account

What is "My grocery list"?

This convenient feature allows you to save products that you wish to order on a recurrent basis by clicking on the heart icon next to the product. You can add products from your list directly to your shopping cart, to save time during your future orders.


Marguerite program

Can I use my Avril dollars online?

With the Marguerite program, you collect marguerites in-store and online at avril.ca. April dollars earned in-store can be used online and vice versa.

 

For further information about the Marguerite program, visit the Marguerite program page .

What is a virtual card?

A virtual card is automatically attributed to you when you create an account and you indicate that you do not already own a physical card (available in store). You will not receive a physical card by mail. Free, this virtual card will allow you to accumulate Avril dollars on your online purchases and even in store if you print it in the "My card" section of your online account.

For further information about the Marguerite program, visit the Marguerite program page .


Online orders

What is the shipping time for an online purchase?

The shipping time depends on your location and the selected delivery method. If you want further information, please read our shipping policy.

What are the online order minimums and fees?

For delivery orders, the minimum order is $35. Delivery is free on all purchases of $75* or more before taxes and weighing 10 kg or less (*in Quebec and Ontario only; excluding others regions of Canada). Find out more about our shipping service.

For pick-up orders, the minimum order is $35. No additional charges apply. Find out more about our pick-up service.


Gift card

Can I use my Avril gift card for my online purchases?

As for now, it is not possible to checkout with a gift card on our website. The use of the gift card is strictly meant for in-store purchases. If you order a gift card on Avril.ca, you will receive a physical gift card that you will only be allowed to use in store.

Shop Avril gift card here


Still haven't found your answers? Don't hesitate to write to us at [email protected] or call us 1 (844) 375-6446, Monday to Friday, 9am to 5pm.

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